Privacy Policy

Effective Date: April 12, 2026

1. Introduction

Above the Clouds Computing LLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (abovethecloudscomputing.com) or use our services.

2. Information We Collect

Information You Provide

  • Contact form submissions: Name, email address, and message content.
  • AI Readiness Assessment intake forms: Name, email, business name, industry, number of employees, and business challenges described.
  • Purchase information: Name and email for order fulfillment. Payment details are processed by third-party payment processors and are never stored on our systems.
  • Consulting engagements: Business information shared in Statements of Work and project communications.

Information Collected Automatically

  • Server logs: We use AWS CloudFront access logs to understand aggregate traffic patterns (pages visited, geographic region, browser type). These logs do not contain personally identifiable information.
  • We do NOT use: Third-party analytics trackers, cookies for advertising, social media tracking pixels, or cross-site tracking of any kind.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your contact form submissions and inquiries.
  • Deliver purchased services and digital products.
  • Generate AI Readiness Assessment reports based on your submitted information.
  • Fulfill contractual obligations for consulting engagements.
  • Analyze aggregate website traffic to improve our site (no individual tracking).
  • Send follow-up communications related to your purchase or inquiry (you can opt out at any time).

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Payment processors: Third-party processors handle payments on our behalf. Their privacy policies govern how they handle your payment data.
  • Email delivery: We use AWS Simple Email Service (SES) to send transactional emails. AWS processes this data under their shared responsibility model.
  • Legal compliance: We may disclose information if required by law, regulation, or legal process.

5. Data Storage and Security

  • Your data is stored on AWS infrastructure in the United States.
  • We use encryption in transit (HTTPS/TLS) and at rest (S3 server-side encryption).
  • Access to client data is restricted to authorized personnel (the company owner).
  • We do not store payment card information — this is handled entirely by our payment processors.

6. Data Retention

  • Contact form submissions: Retained for up to 2 years, then deleted.
  • Assessment data: Retained for 1 year after delivery of the report. Deleted upon request.
  • Client project data: Retained for the duration of the engagement plus 1 year. Deleted upon request.
  • Server logs: Retained for 90 days for operational purposes.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate personal information.
  • Delete your personal information (subject to legal retention requirements).
  • Opt out of follow-up communications at any time.

To exercise any of these rights, contact us at bmay@acc.ninja.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website with a new "Last Updated" date.

11. Contact

For questions about this Privacy Policy, contact us at: